Your privacy

This page explains the Insolvency Service privacy policy and how it will use and protect any information about you that you give when you visit this website.

The Data Protection Act

Under the Data Protection Act, Insolvency Service has a legal duty to protect any information collected from you. Insolvency Service uses leading technologies and encryption software, and keeps strict security standards to prevent any unauthorised access to your data.

What information does Insolvency Service collect?

Insolvency Service collects three kinds of information from visitors to the website:

• feedback (through visitors emailing us)
• customer satisfaction surveys (postal surveys issued when appropriate)
• site usage information using cookies

Feedback

Insolvency Service welcomes your feedback.

Once we have replied to you, a record of your message will be kept for reference and audit purposes.

Site usage information

Cookies

When you enter the Insolvency Service site your computer will be automatically issued with a cookie, in order to collect non-personal user information required for system administration and correct functioning of the website.

What happens when I link to another site?

Insolvency service does not pass on any personal information you have given to any other site

Insolvency Service website contains links to other websites, both of government departments and of other organisations. This privacy policy applies only to the Insolvency Service site, so you should always be aware when you are moving to another site and read the privacy statement of any other site(s) which collect personal information about you.

What happens when I access the Insolvency Service website through another site?

Where you are directed to the Insolvency Service site from another site (whether a third party site or a government site) Insolvency Service may receive personal information relating to you from the other site(s). You should read the privacy policies applicable to such sites as these will govern the use of any personal information that you provide when accessing such sites and which is provided to Insolvency Service.

Access to your information and contacting Insolvency Service

If you wish to see the Insolvency Service records of any correspondence with you, or if you have a query or complaint about this privacy policy or about the site, you can contact Insolvency Service using this email address.

insolvency@detini.gov.uk

Changes to this privacy policy

If this privacy policy changes in any way, an updated version will be placed on this page. Regularly reviewing this page ensures you are always aware of what information Insolvency Service collects, how it is used and under what circumstances, if any, Insolvency Service will share it with other parties.